Meet Susan Taylor, our news & industry editor, on the desk since April.

Susan joined SlotsGamblers in April 2026 to stand up the news and industry desk, and the page in front of you reflects exactly that — three months in, there's no long track record to point to yet, and pretending otherwise would be the wrong kind of dishonest. What there is, is a clear brief: make sure nothing published on SlotsGamblers quietly goes out of date. A review that was accurate the day it went live can be wrong six months later if the operator behind it changes hands, loses a licence, or gets flagged by a regulator — and unless someone is actively watching for that, readers find out the hard way, usually after they've already deposited. That someone is Susan. She spends her days on the regulator registers and industry trade feeds rather than press releases, because a press release is written to spin a story and a register entry isn't. An operator that's quietly lost a licence rarely announces it; the regulator's own filing is where that shows up first, if it shows up publicly at all, which is exactly why someone has to go looking rather than wait for it to land in an inbox. Before this desk existed, that watching simply didn't happen in any structured way — a review would go live, get its facts checked at the time, and then sit on the site indefinitely with no mechanism for catching what changed underneath it. Susan's arrival closed that gap. She works from a running list of the operators SlotsGamblers currently reviews, checks each one's regulatory status against the register it's actually licensed under, and treats a discrepancy — however small — as something worth investigating rather than assuming is a filing lag. Most days that turns up nothing worth flagging, which is itself useful information: it means the desk's existing reviews are still accurate, not that the checking was pointless. It also means the list itself needs upkeep — an operator SlotsGamblers stops reviewing comes off the watch list, and a newly reviewed one goes on, so the routine stays sized to what's actually published rather than growing indefinitely.

When she catches a change — a new parent company, a licence that's lapsed, a status flag on a regulator's own site — the working standard is a dated flag within 48 hours, with a note of exactly what changed and where the entry came from, so readers can verify it against the same register entry Susan used rather than trusting a vague "recently updated" stamp. Nothing she catches sits with her alone either. A flag goes straight to David Clarke so the affected casino review can be updated at the source, and separately to Andrew Murray whenever the change touches the responsible-gambling side of a profile — a licence lapse can mean a self-exclusion scheme that used to cover an operator no longer applies, and that's exactly the kind of gap that has to be caught fast rather than found by a reader mid-crisis. Helen Robinson fact-checks Susan's news pieces before they publish, the same pre-publish gate every other piece of content on the site goes through — nothing skips the line because it's timely. Based in Manchester, Susan covers operators across GB, Canada and the US, which in practice means three separate regulatory systems and three different definitions of what even counts as a reportable change — a distinction the "What Susan checks first" list on the right exists to keep straight, because a shortcut that works for one market can miss the flag entirely in another. The UK Gambling Commission publishes licence status in a fairly standardised way; Ontario's AGCO structures its public register differently again; and "the relevant US state gaming board" isn't one register at all but a different agency, with a different filing format, for every state SlotsGamblers covers operators in — which is part of why this desk exists as a dedicated role rather than a task tacked onto someone else's week.